Oct 18, 2024
How can a person embrace challenges through sheer dedication and passion in real estate?
In this engaging episode of the Real Estate Excellence Podcast, Tracy Hayes welcomes Bailey Burnside. Bailey epitomizes excellence in the real estate realm, drawing from a lifetime of experience thanks to familial legacy steeped in the industry. With a track record that speaks volumes, Bailey has consistently ranked amongst the Top 250 Agents out of over eleven thousand in Northeast Florida, a testament to unparalleled dedication and expertise. With focuses not only on the residential side, but also in land acquisition and large-scale developments, Bailey possesses an unrivaled understanding of the intricacies of all property transactions. Bailey's commitment to client satisfaction and a keen eye for detail set a standard of service that exceeds every expectation. Whether guiding clients through intricate negotiations, or showcasing premier properties, Bailey truly is your trusted partner in realizing real estate aspirations.
Reflecting on her versatile background—including stints in the dental field and on a real estate reality show—Bailey discusses the integral skills she transferred from her previous roles to her real estate practice. Bailey covers her transition into real estate, comprehensive training experiences at DJ & Lindsey, and overcoming challenges new agents face. The episode underscores the importance of hands-on experiences, mentorship, client care, and detailed knowledge of contracts. She also elaborates on superior service standards, the value of professional property cleaning, and leveraging personalized marketing strategies. Captivating excerpts include her insights on managing workloads, balancing careers, and finding joy in real estate.
Tune in as Bailey Burnside as she shares her inspiring narrative on embracing challenges and achieving success through dedication and passion in real estate!
Highlights
00:00 - 03:00 Bailey Burnside: New Agent Capper
· We welcome Bailey Burnside.
· Her transition from a dental hygienist to real estate.
· Her experience on a real estate reality show.
· Her approach to providing personalized and professional services.
· Remi Graphics advertisement.
03:01 - 09:36 Challenges and Successes in Real Estate
· Bailey’s ventures in the entertainment industry and her shift to the dental field.
· Her early graduation, various jobs, and experiences.
· How her past has shaped her current role in real estate.
· The challenges of transitioning between different careers and the importance of varied experiences.
09:37 - 17:15 Learning and Growing in Real Estate
· Bailey reflects on their experiences in the dental industry and how those experiences relate to their work in real estate.
· The importance of handling customers, asking probing questions, and being confident in both fields.
· Her personal journey from being a stay-at-home mom to becoming a successful real estate agent.
· How she was inspired by family members in the industry and driven by a need to return to the workforce.
· The similarities between dealing with dental patients and real estate clients.
· The need for personal interaction and the ability to handle diverse situations.
17:16 - 37:31 Balancing Workload and Growth
· Embarking on a real estate career and achieving excellence in the industry.
· The personal journey of starting at a real estate firm.
· The choices involved between working at a family boutique or joining DJ & Lindsey.
· Intensive training and practical experience at DJ & Lindsey are emphasized as key to quick success in the field.
· The complexities inherent in real estate transactions, especially the significance of quality control, dealing with new regulations.
· Maintaining agent-client and agent-builder relationships.
· The critical role of customer service, attention to detail, and practical knowledge over theoretical learning.
· Strategic ways to 'wow' clients, handle objections, and maintain credibility amidst industry challenges like lawsuits.
· Real-life anecdotes and personal experiences from the narrator serve to bring these lessons to life.
· Showcasing how exceptional customer service and an in-depth grasp of contracts can set successful real estate agents apart.
37:32 - 45:52 The Importance of Professional Cleaning
· Five primary topics are explored in detail:
o The challenges of transaction negotiations,
o Managing workload,
o Balancing professional relationships,
o The financial and emotional efforts in difficult transactions, and
o Client satisfaction tactics.
· Handling egos during negotiations.
· The pitfalls of mixing friendship and business, and dealing with demanding clients.
· Significant financial investments to meet client expectations.
· Managing minimal seller efforts versus high buyer demands.
45:53 - 56:13 The Value of Referrals
· Professional services in real estate and insurance sectors.
· The critical role of professional cleaning and concierge services, particularly for high-value properties in real estate transactions.
· The complexities of working in real estate and insurance in Florida, discussing key elements like:
o homeowner’s permits,
o flood insurance policies, and
o the importance of local regulations.
· The necessity for listing agents to include professional cleaning in their offerings to meet luxury market client expectations and justify higher commissions.
· The importance of maintaining strong referral networks and adapting strategies to showcase value to clients effectively.
· Expertise in navigating the regulatory landscape and handling insurance claims is presented as crucial for successful real estate transactions and business growth.
56:14 - 01:17:17 Conclusion and Final Thoughts
· A comprehensive guide to thriving in the real estate industry:
o Effective sales and marketing strategies,
o Emphasizing the creation of systems like CRMs,
o Leveraging referrals, and
o Personal branding through newsletters and social media.
· The importance of enhancing online presence on LinkedIn and YouTube, creating engaging content, consistency in posting, and transparency with clients.
· The essential practices for success, such as:
o Maintaining detailed records,
o Systematic communication, and
o Fostering a passion for real estate.
· The collaboration over competition, effective time management, and the flexibility afforded by modern technology.
Quotes:
“I'm not looking at another agent as my enemy like, I don't get that. We all have to be able to work together.” – Bailey Burnside
“I didn't know the importance of being at a brokerage where you can literally learn from being thrown in the deep end essentially.” – Bailey Burnside
“We all have to be able to work together because at some point we're probably going to be on either end of the transaction together. Let's be cordial.” – Bailey Burnside
To contact Bailey Burnside, learn more about her business, and make her a part of your network, make sure to follow her on Instagram, TikTok, and Website.
Instagram: https://www.instagram.com/thefoermanteam/
Facebook: https://m.facebook.com/thefoermanteam/
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